Author(s): Ahmed Habeeb Hussein, Saadoon Hammood Chatheer Al_Rabeawi
Administrative entities need to plan their performance, organize their structure, direct their resources to raise the levels of achievement, and follow up this achievement properly to identify and remedy deficiencies. Scientific management that is based on the flexibility of human resources based on the realities of the available capabilities, and the tools of dealing in the present and the future, knowing that the flexible organization that absorbs the forces of action and administrative behavior provides energies for change and change, which represents a barrier to absorb shocks generated by crises. The research problem stems from emerging crises and looking at how to deal with them by the flexibility of human resources specialized in this field, which enables the organization’s resources to deal with the successive crises and developments that it can face at work, but these crises continued to change and develop, and it became difficult to deal with them. Or predict and prepare for it. The importance of the research stems from the importance of the existence of differences between the environment in which the previous studies were carried out and the environment of the study of the current research, as it is concerned with the optimal use of health services, as the organizations realized that the human resource will not be feasible in the long term except on the basis of flexibility in dealing with crises for the long term. The objectives of the research came to shed light on the topic of "The Role of Human Resources Flexibility in Crisis Management", as we dealt with the interpretation of the theoretical side of the concepts of human resource flexibility and crisis concepts, as well as the analysis of the results of the applied side, and the interpretation of data on the impact of human resource flexibility in managing special crises in a crisis. Corona. A group of hospitals and health centers in the Iraqi Ministry of Health and Environment were selected to isolate Corona patients, who are doctors, medical assistants and administrators, numbering (210) employees. We reached a set of conclusions, the most important of which are: The practical side showed very weak arithmetic mean values for the communication dimension, which confirm the weak coordination with employees in the relevant administrative sites, which makes it difficult for the administration to deal effectively with the Corona crisis in health isolation centers. Accordingly, we reached a set of recommendations, the most important of which are: The necessity of coordinating with employees in the matter of reporting new cases by activating additional communication programs, which would enable them to deal with and reduce the Corona crisis