Author(s): Hussin J. Hejase
COVID-19 came strong and aggressive at all kinds of economic institutions including Higher Education Institutions (HEIs). The pandemic actually exposed ailing management systems across the globe especially when human capital performance was measured away from the headquarters of the human resource managers. It is said in many occasions, “If you can’t measure it, you can’t manage it!” however, though this quote is attributed to Peter Drucker, it happens that he never actually said it. The aim of this writing is to shed light on the dilemma of assessment amid COVID-19 having in mind the wrongly quoted statement above, and the recommendation needed for HEIs to keep performance clear, authentic, reliable and measureable.