Journal of Organizational Culture, Communications and Conflict (Print ISSN: 1544-0508; Online ISSN: 1939-4691 )

Abstract

THE IMPACT OF COMPUTER-MEDIATED COMMUNICATION ON ORGANIZATIONAL CULTURE

Author(s): Sarah Albrecht

Computer-mediated communication (CMC) has transformed organizational culture by altering how employees interact, collaborate, and share information. This article explores the effects of CMC tools, such as email, instant messaging, video conferencing, and collaborative platforms, on workplace dynamics. While CMC enhances collaboration, flexibility, and productivity, it also presents challenges like miscommunication, information overload, and reduced interpersonal interactions. By adopting strategies that balance CMC with face-to-face communication, providing clear guidelines, and promoting digital well-being, organizations can leverage CMC to foster a positive and cohesive culture. Understanding and addressing the impact of CMC is essential for organizations to thrive in the digital age.
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