Author(s): Inva Kociaj, Xhenis Sina
Establishing a robust legal framework focused on creating a comprehensive system for effective workplace dispute resolution is essential to promote safe and equitable working conditions in Albania. The workplace is often subject to rapid social, economic, and legal changes, influenced by the inherent dynamics of labour relations. The anticipation and formalization of procedures for dispute resolution can significantly enhance labour relations, boost productivity, and reinforce respect for employee rights. Recently, the International Labour Organization introduced several legal instruments and indicators to address workplace conflict and uphold the principle of decent work. These international standards, particularly those concerning dispute resolutions, serve as a guiding framework for Albania to improve its legal and administrative mechanisms within domestic legal frameworks. This article analyses the current Albanian legislation, identifies existing challenges, and highlights legal gaps. Using a quantitative methodology, it examines empirical data collected through surveys distributed across numerous Albanian companies to assess the state of workplace dispute management, employee awareness of the legal framework, and the extent of the law implementation.