Author(s): M M Bagali.
In times of crisis, it is imperative for society to embrace a transformative process, despite the potential discomfort and challenges it may entail. The Covid-19 pandemic has rapidly and profoundly impacted every aspect of people's lives, including their daily routines, employment, and social interactions, both locally and globally. This study focuses on the educational sector to illustrate the significant changes occurring within higher education institutions. The driving force behind these modifications is the urgent need to digitize their teaching and learning methods. However, this transition poses challenges for educators, some of whom lack technological expertise in online teaching, while others are well-equipped to handle it. To remain competitive and deliver high-quality education amidst rapid digital transformation, disruptive technological innovations, and frequent changes, it is essential for universities and higher education institutions to actively address these challenges. This study delves into the obstacles and issues universities encounter in pursuit of their objectives, as well as the technological tools and strategies they have adopted to reshape higher education in response to the Covid-19 pandemic. The discussion and conclusion provide a concise overview of key concepts that can improve the digitization of education. On a broader scale, it is anticipated that the forthcoming period will be characterized by the prevalence of online services and the need to adapt to the evolving technological landscape.