Author(s): Fiona Newson
Conflict in the workplace is inevitable, but how it is managed can significantly impact organizational success. This article explores the key elements of conflict resolution, highlighting strategies that can be applied to foster collaboration, improve communication, and create a harmonious work environment. By focusing on both individual and group-level conflicts, the article examines the root causes of workplace disputes and provides actionable techniques for addressing them. Emphasizing the importance of conflict management as a leadership skill, this article offers insights into the role of mediation, negotiation, and emotional intelligence in achieving long-term resolutions that benefit both employees and organizations.