Author(s): Abdulaziz Aldarsoni, Mead AlDossary, Mohammed Alghamdi, Faisal Alghamdi, Yahya Alghamdi, Mahmood Maqsood, Hoda Mahmoud AboAlsmh, Ibrahim Tawfeeq Alsedrah, Zahra Afridi
The Covid-19 pandemic affected many sectors leading to various challenges. Governments introduced measures that forced people to stay indoors, making it hard to perform their duties. Schools were also forced to close to avoid the spread of the virus. The challenges experienced during the pandemic led to digital transformation in various areas to guarantee smooth operations were experienced. For example, businesses learned new ways of interacting with consumers and selling products. Online business operations increased, whereby consumers would purchase products online and have their goods shipped to them. Social media use also increased due to the pandemic, where companies and individuals used the platforms to share information. The health sector also introduced new ways of providing care through telehealth. Patients learned that they could consult doctors online without necessarily vesting the hospitals. The education sector also introduced digital learning in many institutions after the governments ordered learning institutions to close. Thus, various aspects show the influence of the Covid-19 pandemic on digital transformation.