Author(s): Sumaya Abbas, kwakib Aziz Hamoudi
The purpose of this paper is to identify and explores the concept of one Window Service Center(WSC) as one of contemporary models that in field of business management, received the attention of marketing services researchers according to available resources of the organization, in balanced ways to meet the needs of its customers, Therefore provide facilities to them as well as reduce costs and attempting to fulfill the organization's obligation towards it's customers because the Organizational Commitment (OC) has very important impact as one of important active concepts in the field of administration to achieve the efficiency as well as, effectiveness of organization and achieve congruence between the goals of the organization, The research found that there is a weak rapid response by the research organization to citizens' requests, this calls for the need to follow up the organization and its' interest in this aspect to achieve the organization's goal, which is to provide the best and fastest services to customers and on time.