Author(s): Tran Van Tung, Ngo Ngoc Nguyen Thao, Tran Phuong Hai
In this research, the authors focused on the meaning and impact of Balanced Scorecard (BSC) in the evaluation and improvement of performance of listed companies. The authors employed both qualitative and quantitative research methods to construct and evaluate the research model. Result of this research suggests that there are 7 factors affecting the application of BSC in listed companies in Vietnam; among those factors, Managers' awareness has the strongest impact, followed by Level of Competition, Business strategy, Characteristics of Management system, IT level, Staff skills, and Methods and Techniques applied. The research findings, on the other hand, demonstrate a positive relationship and the interaction between the elements that use the Balanced Scorecard approach to enhance the performance of listed companies in Vietnam.