Author(s): Amrita Dutt, Vijaishri Tewari, Shashikant Rai and Chandra Kant Upadhyay
This study investigates the relationship between Team dysfunction, Emotional Intelligence and individual work performance from the perspective of Indian service sector. According to theory of Team Dysfunction and Social interdependence, members of teams that become dysfunctional may have lower emotional intelligence and perform worse on the job individually. The current study experimentally analyzing the connection between two dimensions of individual outcome (Individual Work Performance and Emotional intelligence) on 370 business professionals who work as team members from different service sectors of India. The association was examined using a two-stage method: In stage 1, a theoretical model was built utilizing the strategic paradigm literature. Stage 2 involved examining the pertinent associations using hierarchical regression and path analysis. Findings indicate that Team dysfunction, Emotional intelligence and Individual Work Performance positively correlated and through this it is observed that due to Dysfunction of Team, Individual’s work performance and Emotional intelligence gets effected.