Author(s): Dennis Smith*
Cultural competency has emerged as a critical skill for effectively managing conflicts in today’s increasingly diverse workplaces. This paper explores the intricate relationship between cultural awareness, interpersonal communication, and conflict resolution strategies. By understanding and respecting cultural differences, organizations can transform conflicts into opportunities for growth and innovation. The discussion highlights the importance of fostering cultural competency at individual and organizational levels to minimize misunderstandings, enhance collaboration, and build harmonious work environments. Recommendations for integrating cultural training programs and inclusive policies into organizational frameworks are provided. This study underscores the pivotal role of cultural competency in achieving sustainable workplace harmony.