Author(s): Astrid Sinarti Hassan
In Malaysia, patient access to medical records faces significant obstacles despite formal recognition of this right by the Malaysian Medical Council (MMC). This study scrutinises the centralised regulatory framework enforced by the MMC and the Ministry of Health (MoH), highlighting its failure to effectively translate recognised rights into actual practice within healthcare settings. This paper proposes a decentralised model to foster more effective, patient-centric care. By analysing gaps in regulatory enforcement that impede access to medical records, the study suggests strategic reforms to enhance stakeholder engagement and catalyse behavioral changes among healthcare providers. This approach aims to create a more adaptable and resilient healthcare framework, addressing both regulatory non-compliance and the pressing need for systemic reform.