Author(s): Mohammed Worku
Over the past few years, the notion of Knowledge management has become a buzzword in business. Though the banking sector is one of the leading business sectors, KM has recently started receiving attention. So, finding a means to control the information flowing into and out of the financial industry is now imperative. In order to make predictions that may be applicable in the banking sector, this paper aimed to synthesize earlier studies from the business-related literature that looked at particular knowledge management tools. We searched seven databases using terms like knowledge management, organizational knowledge, and business performance. English-language articles were eliminated, whereas those published between 2013 and 2022 were included. To find out why knowledge management techniques were started, to identify prospective knowledge management methods and solutions, and to explain facilitators and impediments to knowledge management, about 93 papers were evaluated, from which data were then extracted. A few KM initiatives include process visualization, workshops, groups f practicing experts, means of communication, and communities of practice. The business literature describes typical barriers to employing these strategies as well as facilitators, but there isn't much in-depth research on their efficacy. The banking sector offers unparalleled opportunities for knowledge management system development, implementation, and evaluation. though extra research is needed to find the optimal approach for the banking industry, the already available business sector's experience can be used as an initial point of reference.