Author(s): Susan Chirayath, Dhanapati Bhandari
To identify the relationship between emotional intelligence and job satisfaction as the main issue for employees of Resources and Energy Sector in Bhutanin the new competitive market, a quantitative study was undertaken by the above mentioned two research workers.A total of 110 questionnaires were administered to the employees of Resources and energy Sectorin Bhutan and 101 employees responded to the questionnaire showing the response rate of 91.82%. Thus, this research presents the analysis based on the opinions of these 101 respondents. The data collected were processed using SPSS software and accordingly Correlation,Regression and Beta Analysis, ANOVA and Post Hoc Tests were performed to arrive at the required results.
The insights obtained from the analysis of the data revealed that emotional intelligence and job satisfaction of employees are positively correlated and also the factors which affect emotional intelligence affect job satisfaction as well. As per Pearson’s correlation, regressions, ANOVA and Post Hoc tests, the extent of influence emotional intelligence has on job satisfaction is “Job Satisfaction = 1.754 (Constant) + .556 (Slope) * emotional quotient”. The stepwise regression revealed that self- awareness (variable of emotional intelligence) is the most significant factor predicting employee job satisfaction as compared to other variables of emotional intelligence and the extent of influence is “Job Satisfaction = 1.901 (Constant) + .506 (Slope) * self-awareness”.
The results of one way ANOVA and Post-Hoc tests revealed that employees in different age groups have different levels of emotional quotients and lower the age, lower is the emotional intelligence; higher the age, higher the emotional intelligence. Theanalysis also revealed that there is significant difference in level of job satisfaction of employees belonging to different age group, especially when the difference in the age group is large. The observations and analysis also revealed that employees belonging to lower age bracket have comparatively low level job satisfaction as compared to those belonging to higher age bracket. It is also found that academic qualifications of the employees cause variation in the level of emotional intelligence and job satisfaction among the employees of Resources and Energy Sector in Bhutan and of course, the variation becomes more prominent when the differences in educational level are high among employees.