Author(s): Piriyakorn Kornpitack, Sudaporn Sawmong
Covid-19 has made its way around the globe. To prevent the virus from spreading, schools around the world were forced to close. Students in Thailand were not permitted to attend classes. The Ministry of Education has mandated that schools use only distant learning, including online learning. Schools in Thailand have been partially and completely used online learning system since the outbreak began. Furthermore, when it comes to student satisfaction, it is believed that student satisfaction is one of the most essential variables in evaluating the quality of an education program because it is recognized as an important predictor of academic experience quality. The rise of online learning altered the way students interacted with their teachers and peers. The aim of this research was to study Analysis of factors affecting satisfaction in using different online systems for successful learning in the next normal era of high school students in Thailand. This research had adopted quantitative method using the five- point Likert scale questionnaire which the reliability was 0.91. The population in this study were Grade 10 (Mattayom 4) to Grade 12 (Mattayom 6) students from extra-large public high school in Thailand consisted of students 371,845 students. The quota and simple random sampling of 270 were collected by Google Form during year 2021. This study has adopted descriptive statistics such as mean percentage frequency and for testing hypothesis was structural equation modelling. The research findings indicated that there were several factors that affect student satisfaction on online learning system (ZOOM meeting, Google Classroom and Microsoft Team) which were Learner Interaction, Facilitating Condition, and Actual Use.