Author(s): Abdel Marjolein
Organizational Citizenship Behavior is additionally an intentional state of mind by workers in carrying out errands that surpass the workload for which they are dependable without formal demands and blessings from the organization. One of the vital states of mind within the human resources division is to create Organizational Citizenship Behavior within the organization. Organizational Citizenship Behavior is reflected within the behavior of making a difference others, volunteering for additional tasks, obeying rules and methods within the work environment.